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We know how important it is to receive fresh, quality flowers on time. Especially when sending flowers for a special occasion like a birthday or an anniversary. That’s why we created our PetalBud Happiness Guarantee, which extends past our seven days of freshness guarantee. If your flowers do not arrive on time, or meet our quality standards, please get in touch within 24 hours of the delivery date by emailing us – and we will do our best to make things right.